Some of our customers:
Skip the hassle of Office 365's shared mailbox
An Office 365 shared mailbox is a type of group in Office 365 that lets multiple team members receive and send mail from one email address, like info@ or support@. A shared mailbox certainly has the promise of collaboration, but will it really meet your team's needs?
As a team leader, you want your team to be highly productive when replying to customer emails, without getting bogged down by a messy inbox or losing important messages.
The Pros and Cons of an Office 365 shared mailbox:
The problem with an Office 365 shared mailbox is that it's not truly collaborative. Your team can still step on each other's toes while replying to customer emails. There's no way to see who's responsible for each message, and you can't track how fast your team is responding. Plus, the constant back and forth to make sure your team is well-coordinated in the same inbox means you're not saving any time. Email shouldn't be this hard or this complicated. With Outpost, email is easy.
An alternative to Office 365 shared mailboxes
Our team had the same problem with email—that's why we built Outpost. The great news is that Outpost works easily with your current Office 365 setup. You can create a traditional Office 365 email address for info@ or support@ and, rather than setting it up as a shared mailbox, connect it directly to Outpost—no IT required.
Setting up Outpost is seamless, and your team will see results immediately:
- Get up and running easily
Connecting your Office 365 mailboxes is as simple as logging in. With your mailboxes connected, you can invite anyone on your team to join you.
- Start collaborating
With assignments, notes, templates, collision alerts and more, everyone can work in the same inbox—without stepping on each other's toes.
- Save even more time
Once your team is collaborating, you'll find even more ways to save time on email: tags, automated rules, saved template responses, and real-time response time analytics.
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Our "No B.S." Commitment
We built Outpost to do one thing really well: email for teams. We're committed to making a really great product, but if it's not the right fit for you, that's OK. You can trust our "No B.S." Commitment:
- Start for free
Make sure Outpost works for you by trying it for free. No credit card required.
- We'll help every step of the way
You'll have a dedicated customer success guide to help answer any questions you have.
- You're not just a number
We actively seek feedback from our customers, and love to share it with our team.
- We'll be honest, transparent, and genuine
We're not pushy sales people. We won't badger you, and we'll respond when you reach out to us.
If Outpost makes you happy, then we're happy.